frequently asked questions

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The Kalsi Box is an Ayurveda-inspired subscription service. Every month we send out a personalised box filled with a selection of natural, vegan and cruelty-free health and beauty products, enabling you to embrace an ayurvedic lifestyle in the modern world.

Ayurveda is an ancient health system that has been practiced in India for more than 5000 years. It literally translates as the “science of life” and was originally designed to bring balance back into the body in order to heal itself from ailment. Just as yoga has the power to balance one’s mind through physical movement (asanas), Ayurveda similarly seeks balance, but through following a personalised set of lifestyle choices. These rules are determined by one’s own unique blend of the three principle energies that govern our universe (the doshas). Think of Ayurveda therefore as being like a road map, that will lead you closer to the very best version of you. Where you can realise your true potential and live happily, harmoniously and healthily ever after!

Ayurveda recognises that there are three-primal energies that govern the universe and these principle life forces are known as doshas. The doshas are condensed from different combinations of the fundamental elements of earth, water, fire, air, and ether (space) and are the life energies behind all of our mental and bodily functions…

Vata – Made up from Air & Ether

Pitta – Made up from Fire & Water

Kapha – Made up from Water & Earth

All three doshas are present in everyone and everything, but in different proportions and it is this unique combination of the elements that makes our very own unique ayurvedic profile. The vast majority of people will have one dominant dosha, while a few of us will have two dominant doshas (dual-doshic) and in some very rare cases, people will be made up of all three doshas in equal proportion (tri-doshic). In fact, the particular ratio of vata, pitta, and kapha within us provides a blueprint to discover our own optimal health and to determine our unique strengths and vulnerabilities. You can take the dosha test to establish your ayurvedic profile and then subscribe to the relevant Kalsi box to receive handpicked products and information each month to learn more about balancing your doshas.

Every box will be slightly different, but you can expect to find 5-7 products every month that will assist and inspire you to lead a healthy lifestyle according to the principles of Ayurveda. A typical box will therefore include aromatherapy products, herbal teas, healthy snacks and skin and beauty products from some of the worlds leading ayurvedic and natural beauty brands. You will also receive a guide sheet each month that teaches you how to utilise the contents of your monthly box, while teaching you more about adopting an ayurvedic lifestyle and keeping your doshas in balance.

Yes We Do!

Our shipping charges vary depending where in the world you live. They are as follows…

UK: +£4.00 per box

Europe: +£12.00 per box

World Wide: +£20.00 per box

There are occasionally customs issues and fluctuations with international shipping rates that affect our ability to send boxes into some territories. We reserve the right to cancel or suspend any order if required and will always notify you as soon as possible of any changes.

There’s no contract involved when you use our service so you can either cancel or put your order on hold at anytime. The easiest way to do this is to visit the My Account page or alternatively email us via the form on the contact page .

This very much depends on which plan you go for. There are four subscription options available:


  • A monthly subscription costs £30 per month before postage and packaging. This continues on a monthly basis until you cancel.


  • A 3-month subscription consists of a pre-paid payment of £87 before postage and packaging. This subscription automatically renews after 3 months unless you opt out of the plan.


  • A 6-month subscription consists of a pre-paid payment of £168 before postage and packaging. This subscription automatically renews after 6 months unless you opt out of the plan.


  • A 12-month subscription consists of a pre-paid payment of £324 before postage and packaging. This subscription automatically renews after 12 months unless you opt out of the plan.

All Kalsi boxes have an additional £4.00 P&P charge per box (for UK orders), which will be added to your order on the checkout page.

For European deliveries we charge an extra £12.00 per box and for the rest of the world it’s £20.00 per box.

This very much depends on which payment option you select. If you choose the 1-month plan, then you will be charged on the day you setup the order and then on the same day each month until you change or amend your subscription. If you choose the 3-month, 6-month or 12-month plans, then you will be billed upfront and your subscription will automatically renew for a further fixed term of the same length unless you tell us otherwise.

We endeavour to ship the boxes within 5 working days from the 1st day of every month. If there is a delay we will notify you via email.

It’s very common in Ayurveda for people to have what is known as a ‘dual dosha’ profile. If your dosha test results indicate that you are a dual-dosha type (Vata/Kapha for example), then please click here and use the chart to work out which box is most suited to you. The vast majority of contents in all our boxes are tri-doshic, in other words suitable for all dosha types, but the main variable we do apply is according to your skin type.

There is a section on the checkout page where you can inform us about any allergies you might have and we will try our very best to send alternative items when possible. Most of the snacks and foods we include in our boxes are vegan/vegetarian and will always contain nutritional/allergen advice on the packaging. There’s also a saying about ayurvedic beauty products, which is that all the ingredients are not just natural but edible! In this way it’s highly unlikely you should have issues with any of the products we supply.

The cut-off day to amend or cancel your order is the 15thday of every month.

You can cancel the 3, 6 and 12-month subscriptions at any time for the plan not to be renewed at the end of the term, however you cannot cancel a 3, 6 or 12-month subscription early and you must complete the term.

You can cancel out of a 1-month rolling plan at any time. For example, if you subscribe on the 1st of the month you would need to cancel before the 15th of the same month, otherwise you will be enrolled for one more box with us. Please note: if you’ve already been billed for the current month then your cancellation will be effective starting next month.

The cut-off point for new subscribers is the final day of each calendar month. This means if you setup an order anytime after this date, you will not receive your first box until the following month. If you sign up between the 1st and 5th working day of the month then there’s a chance we might be able to enrol you to the earlier schedule. If this scenario applies to you, please contact us for more information.

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